Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Dry IceFacility provides a variety of dry ice products to investigators across campus for their research and instructional needs. Training is required for the safe handling and transportation of dry ice prior to access being provided to the core.
| Kevin Stout | Facilities Associate Program Director | kstout@nd.edu | |
| Katie Cybulski | Research Project manager | kmerz@nd.edu | |
| Melanie DeFord | Assistant Vice President for Research | mdeford@nd.edu | |
| Hours | Location |
|
If trained and an occupant of McCourtney Hall 24/7/365 If trained and NOT an occupant of McCourtney Hall M-F, 7AM - 6PM |
B060 McCourtney Hall Notre Dame, IN 46556 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Kevin Stout |
Core Associate
|
574-631-1759
|
kstout@nd.edu
|
| Service list |
| ► Dry Ice (1) | |||
| Name | Description | Price | |
|---|---|---|---|
| Dry Ice Pellets | Inquire | ||
| ► Dry Ice - UCE (1) | |||
| Name | Description | Price | |
| Dry Ice Pellets - University Constructed Equipment | Inquire | ||
